Helix Sleep Mattress Reviews: Good for back pain OR NOT?

by Willy Emmanuel updated 11/11/2020

back pain relief
ease of use
bang for your buck


  • The mattress is not too firm or too sof
  • Top and middle layers give optimum stomach and back support
  • Breathable cover and hybrid design to keep you cool all night
  •  Free shipping and return across the United States
  • 100 nights of sleep trial
  •  10-year warranty
  • Customizable
  • Offers motion isolation
  • No smell
  •  Easy to unpack and setup


  • Some customers complained that the bed was a bit heavy
  •  You cannot flip the mattress over

Helix Sleep Mattress comes with foam layers in different density to support body contouring and pressure relief. According to the manufacturer, this mattress is excellent in edge support as it features wrapped coils.

In this article, we find out the truth about these claims and give you a genuine review to make an educated decision.

See Our Favorite Mattress Alternatives

About Helix Sleep Mattress

Helix sleep mattress has zoned lumbar support coils designed to provide a firmer feel under the hips and a softer feel under the shoulders. So, it enhances proper spine, lumbar, and edge support.

This mattress comes with an ultra-breathable Tencel cover. The cover has moisture-wicking properties, which enhances breathability and keeps you cooler at night. It is also environmentally friendly.

The top layer of Helix sleep mattress has a high-density memory plus foam. It provides excellent support and pressure relief. The bottom layer offers incredible base support and enhances durability.

Who Is Helix Sleep Mattress Good For?

This mattress is best suited for back and stomach sleepers as well as couples with different sleep preferences. Its top and middle layers are highly optimized to provide the necessary support.

If you are looking for a customizable mattress, Helix Sleep is an ideal choice. Before making a purchase, the company offers you a sleep quiz, which helps determine the appropriate mattress.

Disclaimer: If you are a heavy sleeper, you can consider the Helix Plus model. If you are an innerspring lover, the Hybrid model could be an ideal choice.

Our Research Process

Our primary goal in the research was to know the first-hand experiences of different customers with this mattress. Therefore, we examined various customer reviews on Amazon and other reputable sites such as Google.

We also checked to see if the manufacturer is on the Better Business Bureau website and their rating.

Our Helix Sleep Mattress

Back Pain Relief (5/5)

According to the manufacturer, this mattress is suitable for pressure relief. We got several reviews that supported this claim. Here is what some customers have said:

According to one owner, she has used the mattress for only two weeks, and she feels a significant difference. Unlike in the past, when she would wake up with back pain, she no longer feels any in the morning.

Another couple comments that they had been using an old mattress and would always wake up with lower back pain. However, after using the Helix foam mattress for one month, they have had zero lower back pain.

Another husband and wife said that they highly recommend the mattress for people with back pain. They say that for the first time, they can wake up without any pain. The wife also comments that she can now dress by herself, unlike in the past.

From the customer reviews, the Helix Sleep Mattress is suitable for pressure relief. We didn’t see any complaints from any customer, and the positive reviews were quite many. We gave it a rating of 5 out of 5 based on all the satisfied customers.

Comfort (5/5)

According to the manufacturer, the mattress has a breathable cover. It also has a hybrid design that increases airflow to keep the mattress cool. We got many positive customer reviews that supported this claim.

One customer said that he loves the mattress because it offers extra comfort and a good night's sleep. He even goes ahead to recommend it to whoever wants a good night’s sleep.

Another customer said that the mattress doesn’t get too hot, and it's so comfortable. Still, another customer comments that his wife likes it because it is soft, comfortable, and not too warm.

We did not get any complaint concerning the comfort of the mattress. The positive reviews were quite many. As such, we give it a rating of 5 out of 5.

Support (2/5)

We got mixed reviews about edge support and motion transfer. Whereas some customers expressed satisfaction, others expressed their displeasure.

One customer said that the mattress collapses when they sit near its edge. However, its coil stops it from compressing too much; thus, he does not feel like he is rolling over.

Another couple said that they could get to the edge of the mattress without feeling as if they are rolling over. According to the couple, the Helix mattress offers excellent edge support.

However, another customer complains that the mattress has started sagging on the edges. He commented that he has only used it for a few months. Similarly, another customer said that he finds the mattress a little lacking in edge support.

Concerning motion transfer, one couple mentioned that they love the mattress since it does not transfer movement.

However, another couple complains that the bed moves when one of them turns. They complained that the mattress is not suitable for motion transfer. Another customer also complained that her husband can always feel any time she moves on the bed.

The Helix mattress does not seem to perform well in motion transfer and edge support from the reviews. So, we gave it a rating of 2 out of 5.

Ease of Use (5/5)

We saw many reviews from customers who commented that the set-up is easy and quick. According to some customers, the mattress shapes itself fast, and it is usually ready to use after two hours. 

The weight of the mattress ranges between 90-100 pounds. This weight is standard when we compare it with other similar mattresses. Helix is less bulky and easy to carry around.

The positive reviews were many, and the weight is very friendly. Helix was easy to rate of 5 out of 5 in this category.

Bang for Your Buck (5/5)

According to the manufacturers, the queen mattress costs $995. Comparative to other brands, the Helix mattress is more affordable.

We saw several positive reviews from customers who commented that the price is right and reasonable.

According to customer reviews, this mattress is very durable thanks to the coils.

We also saw many positive reviews about customer service. Many customers said that the customer service has been excellent.

The reviews we got were positive; the price is also right, and the customer care is excellent. We saw zero negative reviews; therefore, we rated Helix a 5 out of 5.

The Verdict Is In

Helix Sleep Mattress scores a 4.5 out of 5.

Helix Sleep Mattress is a high-quality mattress. We give it a rating of 4.5 out of 5.

It scores high in four out of the five areas we researched. The only area that it performed below average was in edge support and motion transfer.

We feel that Helix Sleep is an excellent, high-quality mattress.

Helix Sleep Mattress Alternatives




Nectar mattress is a gel memory foam mattress that comes in a wide range of sizes and a couple of firmness settings. In today’s review, we’ll be highlighting the core features of this mattress, along with a detailed summary of user opinion.

Lucid is one of the market-leading bedding companies offering a wide range of memory foam, hybrid, and latex mattresses.

Tuft and Needle hybrid mattress is an option that claims to be ideal for a wide range of sleepers. It is a combination of foam and coils that comes with pillow top finish.

Helix Sleep is a dynamic foam mattress ideal for stomach and back sleepers. This LUXE mattress uses zoning technology, which enhances lumbar, spine, and edge support.

FAQ's: Consumers Questions & Answers

[ultimate-faqs include_category=’helix-sleep-mattress-faqs’]

0 0 votes
Consumer Reviews
Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x